Refund policy

Keyboard Kustoms Refund Policy

Last Updated 29-March-2022

 

We may change this Refund Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page

 

Returns and Refunds

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, you can contact us at admin@keyboardkustoms.com. If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You are responsible for paying the return shipping charge.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can issue a replacement or refund.